Have you ever had a question and either didn't know where to find the answer or were too afraid to ask? If so, you've come to the right place.
As the name would suggest, this section is a compilation of answers to the questions our clients commonly ask. Here you'll find answers to common questions our clients ask. Just start by following one of the links below.
- How long does it take for you to complete my order?
- What is a "proof"?
- Why do I need to look at a proof if I've already given you everything I need to have done?
- Do I still need to approve a proof if I bring my work in on disk?
- How do I go about getting an estimate from you?
- How do I use PDF Job Ready?
- How long does it take for you to complete my order?
That depends on the job itself. Digital printing from properly prepared files can be done within hours depending on the quantity and stock choice. A full color catalog requiring complete design and offset printing could require several months.
We will always ask you when you want your order and do our best to meet or beat the date.
- What is a "proof"?
A proof is a way of ensuring that we have set your type accurately and that everything is positioned according to your requirements. Typically, we will produce a proof which will be sent to you online or printed on paper which can be viewed in our store or delivered to you in person.
On multiple color jobs, we can produce a color proof on our color output device to show how the different colors will appear.
- Why do I need to look at a proof if I've already given you everything I need to have done?
Your approval on the final proof is assurance that you have looked over every aspect of our work and approve it as accurate. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered.
- Do I still need to approve a proof if I bring my work in on disk?
Yes, and the reason is that fonts and images output differently from different computers, applications, and printing devices. The variations can range from undetectable to missing images and/or text.
Properly prepared PDF files help to minimize these problems. Ask about our Adobe PDF JobReady print driver to make problem free print files.
- How do I go about getting an estimate from you?
You can use our online estimate request, form, or give us a call and talk with one of our customer service representatives.
- How do I use PDF Job Ready?Clicking on the above link will download detailed instructions on how to use PDF JobReady.
